Implementation of One-Time Password in Online Banking System Among Malaysian Bank Users to Reduce Cyber Fraud

Abstract

Security is a critical concern for online banking applications, and it may be accomplished via a variety of Internet technologies. This study suggests an application with increased security and efficiency to fight the fear of being scammed to reduce the threat of phishing and validate the user's identity. To increase security, one-time passwords (OTP) are used to circumvent the flaws of standard password-based systems. The report application employs basic random sampling and attempts to create stronger technology to improve the online banking system and give a platform for Malaysian banks and bank customers to build partnerships. A set of questionnaires is used to obtain raw data from a random sample of 200 Malaysian bank users from various backgrounds to examine their preferences and opinions on the use of the e-payment application. The community has benefited from the adoption of a new comprehensive application.