GURU, C. .; BAJNAID, W. Prediction of Customer Sentiment Based on Online Reviews Using Machine Learning Algorithms. International Journal of Data Science and Advanced Analytics, [S. l.], v. 5, n. 1, p. 272–279, 2023. DOI: 10.69511/ijdsaa.v5i5.200. Disponível em: http://ijdsaa.com/index.php/welcome/article/view/200. Acesso em: 7 oct. 2025.